Privacy Policy

1. Overview of Our Privacy Policy

This policy explains the collection, usage, and protection of your personal data. We are dedicated to safeguarding your privacy in compliance with all applicable data protection laws. By using Yugal Matrimony, you acknowledge and agree to the terms of this Privacy Policy.

2. Information Collection

We collect a wide variety of personal information to ensure the proper functioning of our services. This includes:

Personal Details: Name, age, contact details, and marital status.

Sensitive Data: Religious background, family information, financial data, and other sensitive details provided by the user.

Profile Information: Data such as photos, educational background, occupation, and interests, which are used to create a personalised profile.

3. How We Collect Information

We collect data in the following ways:

Direct Input: When users fill out their profiles or interact with the platform.

User Interaction: Information collected during user interaction with features such as messaging, searching, and browsing.

Cookies & Tracking Technologies: To enhance user experience and track behaviour on our platform.

4. Use of Collected Information

We utilise the information we collect for various purposes, including:

Profile Creation: Personalising user profiles and suggesting potential matches.

Service Improvement: Analysing user preferences to enhance matchmaking algorithms and features.

Marketing & Communication: Sending relevant updates, promotions, and offers based on user interests.

5. Sharing Information with Third Parties

We may share your data with third parties under specific conditions:

Service Providers: With trusted third-party vendors who help us in managing the website, providing customer support, and processing payments.

Legal Obligations: If required by law, we may disclose personal data to comply with regulations, legal processes, or governmental requests.

Business Transfers: In case of business mergers, acquisitions, or asset sales, your data may be transferred to the acquiring entity.

6. Security of Your Personal Data

We use industry-standard security measures to protect your data, including encryption, firewalls, and secure servers. However, while we strive to protect your information, no system can guarantee absolute security.

7. Data Encryption and Storage

All sensitive data (such as passwords and financial information) is encrypted using secure encryption technologies. We store your data in secure servers located in protected data centres.

8. User Consent

By providing us with your personal data, you consent to our collection, use, and sharing of this information as outlined in this Privacy Policy. You may withdraw your consent at any time by contacting us or updating your preferences.

9. Your Rights Regarding Personal Data

As a user, you have the right to:

Access: Request a copy of the personal data we hold about you.

Rectification: Correct any inaccurate or incomplete information.

Erasure: Request the deletion of your data in certain circumstances.

Data Portability: Request a copy of your data in a machine-readable format.

Opt-Out: Unsubscribe from promotional communications or notifications.

10. How We Use Cookies

We use cookies to improve your browsing experience and personalise content. Cookies help us:

Recognize Users: Enable automatic login and remember user preferences.

Track Activity: Gather data on browsing behaviour and interests to improve our services.

Advertising: Serve personalised ads based on your interests and previous interactions.

11. Advertising and Third-Party Cookies

We may use third-party advertising services to display ads to you. These advertisers may use cookies to collect information about your activities across websites to serve targeted ads.

12. Data Retention Policy

We retain your personal data only for as long as necessary to fulfil the purposes outlined in this Privacy Policy. Once your data is no longer needed, it will be securely deleted or anonymized.

13. Right to Withdraw Consent

You can withdraw your consent for the collection and processing of your data at any time. If you withdraw your consent, we may no longer be able to provide you with personalised services.

14. Data Deletion Requests

You can request the deletion of your account and personal data by contacting our support team. Once your data is deleted, we will make every effort to ensure no copies are retained.

15. Data Protection Measures

We employ physical, electronic, and procedural safeguards to protect your data from unauthorised access, alteration, or destruction. These measures include secure servers, encryption, and regular security audits.

16. Third-Party Websites

Our platform may contain links to third-party websites. We are not responsible for the privacy practices of these websites. We encourage users to review the privacy policies of these external sites before providing any personal information.

17. Children’s Privacy

Our platform is not intended for individuals under the age of 18. We do not knowingly collect personal data from children. If we become aware that we have inadvertently collected such data, we will take immediate steps to delete it.

18. Changes to Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the "Effective Date" at the top will be updated. We encourage users to review the policy periodically.

19. Governing Law

This Privacy Policy is governed by the laws of India. Any disputes related to this Privacy Policy will be subject to the jurisdiction of Ahmedabad courts.

20. International Data Transfers

If you access our platform from outside India, please note that your data may be transferred and stored in India. By using our services, you consent to the transfer of your data across international borders.

21. Contacting Us

If you have any questions or concerns about this Privacy Policy, or if you wish to exercise any of your rights regarding your personal data, please contact us:

Email: yugalmatrimony@gmail.com

Phone: +91 945 946 5252

Address: 203, Maurya, Near C U Shah College, Income Tax, Ahmedabad-380014

22. User Responsibilities

While we take every step to protect your data, it is also important for you to maintain the confidentiality of your account and login information. Please do not share your credentials with anyone.

23. Data Accuracy

We rely on the accuracy of the information you provide. Please ensure that your profile information is complete, up-to-date, and accurate. If any details change, please update them promptly.

24. Profile Visibility

You can choose to make certain aspects of your profile visible to other users, such as photos and personal details. You have the option to control the visibility of your profile information through your account settings.

25. Email Communication

We may use your email address to send you important notifications, such as account updates, system messages, and promotional content. You can manage your email preferences in your account settings.

26. Third-Party Service Providers

We may engage third-party companies to provide essential services, such as payment processing and customer support. These third parties are obligated to use your data only for the purpose of providing the services and must adhere to data protection standards.

27. User Feedback and Reviews

Any feedback or reviews you provide on our platform may be used in an aggregated form for analytical purposes. However, your personal data will not be disclosed without your consent.

28. Consent for Marketing Communications

You may receive promotional emails or notifications from us. If you do not wish to receive such communications, you can unsubscribe at any time through the provided link in the communication.

29. Data Accuracy and Updates

It is your responsibility to keep your personal information accurate and up-to-date. Please notify us of any changes to your personal details so that we can maintain accurate records.

30. Consent for Profiling and Automated Decisions

Yugal Matrimony may use automated profiling techniques to offer personalised matches based on your preferences. You have the right to object to such profiling or request manual intervention in decision-making.