Terms and Conditions

1. Introduction

Yugal Matrimony serves as a platform to connect individuals with genuine intentions for marriage. Our services are designed to respect cultural diversity and personal preferences while providing a secure and efficient matchmaking environment. Users are expected to engage with honesty and integrity.

2. Definitions

Platform: Refers to the Yugal Matrimony website, mobile app, and associated services.

User: Any individual who accesses, registers, or engages with our services.

Content: Includes all data, profiles, and communications shared by users or provided by the platform for service purposes.

Subscription: The paid plans offering enhanced features to users.

3. User Eligibility

Registration is restricted to individuals who are legally eligible for marriage under the laws of India or their respective countries.

Users under the age of 18 are strictly prohibited from registering.

The platform may require verification documents to confirm user eligibility, such as age proof and marital status certificates.

4. Account Registration

Users must provide accurate, complete, and up-to-date information while creating their accounts.

Any attempt to create fake profiles or provide misleading information will result in permanent suspension.

Registration is considered complete only when users verify their email and/or phone number.

5. Subscription Fees

Users can access certain services for free, but premium features require a subscription fee.

The subscription fee structure varies based on the plan selected.

All payments are securely processed, and users must ensure that their payment information is accurate and authorized.

6. Services Offered

Our primary service is matchmaking based on user preferences such as age, location, religion, and interests.

Additional services include profile enhancement, horoscope matching, and customer support.

Matches suggested are based on algorithms and user-provided data but are not guaranteed to result in marriage.

7. Content Ownership and Usage

Users retain ownership of the content they upload but grant Yugal Matrimony a perpetual, non-exclusive license to use, display, and distribute it as required for service delivery.

The platform reserves the right to remove content deemed inappropriate or offensive.

8. Prohibited Activities

Users must not engage in:

Misrepresentation or sharing fraudulent details.

Posting vulgar, obscene, or defamatory content.

Harassing other users or attempting to extort money.

Using the platform to promote unrelated businesses or services.

9. Privacy Policy

Yugal Matrimony is committed to safeguarding user data in compliance with data protection laws.

Personal information will not be shared with third parties without user consent unless required by law.

Users are advised to review the Privacy Policy for detailed information.

10. Data Security

Robust encryption and security measures are in place to protect user data.

While we take all possible precautions, users are advised not to share sensitive information, such as financial details, directly on the platform.

11. Account Security

Users must ensure the confidentiality of their login credentials.

Yugal Matrimony will not be responsible for unauthorized account access caused by negligence.

Users should report suspicious activities to customer support immediately.

12. Communication Policies

Yugal Matrimony may contact users via email, SMS, or calls for updates, matches, or promotional offers.

Users can opt-out of promotional communications by modifying their account preferences.

13. User Responsibilities

Users are responsible for verifying the authenticity of other profiles before initiating communication.

It is the user’s responsibility to ensure interactions remain respectful and within the scope of matrimonial discussions.

Profiles should be updated regularly to reflect accurate information.

14. Matchmaking Disclaimer

Matches suggested by Yugal Matrimony are based on data-driven algorithms and user preferences.

The platform does not guarantee compatibility, and users must exercise their judgment in decision-making.

15. Limitation of Liability

Yugal Matrimony is not liable for false information provided by users.

The platform disclaims responsibility for offline interactions or disputes between users arising from matches made on the platform.

16. Service Interruptions

The platform may undergo scheduled or unscheduled maintenance, resulting in temporary downtime.

While we strive to minimize disruptions, users are advised to be patient during such periods.

17. Termination of Accounts

Accounts may be terminated due to violations such as fraud, harassment, or non-compliance with terms.

Users may also request account termination via email, but subscription fees will not be refunded.

18. Refund Policy

Subscription fees are non-refundable except in cases of double billing or technical errors.

Refund requests must be submitted within 7 days of the transaction.

19. Third-Party Links

Yugal Matrimony may provide links to external websites for user convenience.

The platform is not responsible for the content or privacy practices of third-party sites.

20. Jurisdiction and Governing Law

All legal matters will be governed by the laws of India.

Ahmedabad courts will have exclusive jurisdiction in the event of a dispute.

21. Dispute Resolution

Disputes arising between users will not be mediated by Yugal Matrimony.

Platform-related disputes will be subject to arbitration by a certified arbitrator.

22. Intellectual Property

The platform design, algorithms, and branding are intellectual property owned by Yugal Matrimony.

Any unauthorized use, duplication, or modification is prohibited.

23. Modifications to Terms

The platform reserves the right to update these Terms and Conditions without prior notice.

Significant changes will be communicated via email or platform notifications.

24. Feedback and Suggestions

Feedback provided by users helps improve services and may be implemented without additional compensation.

25. Advertisements

Users may encounter advertisements tailored to their preferences while using the platform.

Advertisers are solely responsible for the content of their ads.

26. Force Majeure

Yugal Matrimony is not liable for service interruptions caused by events beyond its control, such as natural disasters or government actions.

27. Age Verification

Users may be required to submit valid documents to verify their age eligibility.

Non-compliance may result in account suspension.

28. Profile Verification Services

Verification services are optional but recommended for added credibility.

Verified badges do not guarantee the accuracy of a user’s details.

29. User Disputes

Disputes between users are not the responsibility of Yugal Matrimony.

Users may report fraudulent profiles for investigation and potential removal.

30. Contact Information

For any questions, concerns, or feedback regarding these Terms and Conditions, you may reach us at Email: yugalmatrimony@gmail.com Phone: +91 945 946 5252